Customer
Portal
The Customer Portal Page offers a comprehensive suite of features for seamless interaction with Baseworx and its affiliated spaces. From managing bookings and exploring events to connecting with fellow members and accessing valuable resources, the portal ensures a smooth and enriching experience for all users.
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Dashboard
- Keep track of your future bookings and review past reservations with ease
- Discover spaces near you at any time convenient for you
- Attend events hosted by Baseworx and spaces, and connect with like-minded individuals
- Stay updated on the latest announcements and updates from spaces
Connected Members
- View your bookings, easily cancel or download invoices for your records
- Monitor your subscriptions and renew them for future use of desks or meeting rooms
- Review and analyze your previous bookings with the help of a journal
My Orders
- Monitor members in your space and create private communities
- Monitor members in your space and create private communities
Meetings
- Visualize data for multiple meetings to understand bookings throughout the day and meeting durations
- Add team members who will be participating in the meeting
- Choose meeting rooms in various ways
- Quickly cancel bookings with just one tap
Spaces
- Conveniently search for spaces based on specified parameters, selecting location, date, and venue type
- Quickly locate spaces on the map in your area
- Choose spaces based on real photos and insightful space descriptions
Marketplace
- Find jobs at your favorite space and work with a team on-site
- Search for both permanent and part-time positions, as well as take on quick projects as a freelancer
- Browse applicants who have also applied for the job
- Take advantage of multiple opportunities, as companies may consider multiple applicants for a single position
Profile
- Fill out your profile with personal details to connect with like-minded individuals in the space and create communities
- Add your portfolio for employers to review your projects
- Customize your data display on the platform and update platform settings
Handbook
- Each space you're a member of has its own rules and specifics, familiarize yourself with them on the Handbook page by toggling tabs to access details of different spaces
- Download comprehensive handbook versions as PDF documents from the platform when needed
Integrate your favorite project tools
Baseworx offers seamless integrations with leading productivity apps and software solutions to streamline workflow and enhance collaboration in flexible office environments.
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The customer portal is an online platform where members of your coworking space can manage their interactions and activities within the hub.
It provides a user-friendly interface for customers to handle their bookings, make new bookings, view receipts,
access door codes, and engage with other members.
Yes, as an administrator or hub manager, you can access a view of the customer portal to understand and support member activities.
This view allows you to assist members with their bookings, troubleshoot issues, and ensure a smooth experience for all users.
The customer portal includes a range of features to enhance the member experience:
- **Bookings Management**: View current and past bookings, make new reservations, and request cancellations or modifications.
- **Receipts and Invoices**: Access and download receipts and invoices for all transactions.
- **Door Access Pin Codes**: Retrieve pin codes for secure access to the coworking space.
- **Member Directory**: View profiles of other members, fostering networking and collaboration within the community.
- **Account Settings**: Update personal information, payment methods, and preferences.
Yes, customers can fully manage their own bookings through the portal. They can make new bookings, view upcoming reservations,
contact your hub to request existing bookings, and request cancellations. The portal is designed to provide a seamless self-service experience,
reducing the need for administrative assistance.
